Frequently Asked Questions
Answers about enrollment, software, timelines, and outcomes. Each question has a direct link for sharing.
Do I need prior design experience?
Beginner courses assume no formal training. Intermediate and Advanced courses expect comfort with typography, layout, and basic tools.
PermalinkWhat tools do you teach with?
We focus on principles first. Examples use industry-standard software and web tools where relevant. You can follow along with equivalents.
PermalinkAre there certificates?
Yes. Upon successful completion, you receive a shareable certificate noting hours and outcomes. We do not claim employer endorsements.
PermalinkHow long do I keep access?
Online course access lasts at least one year from enrollment. Workshop materials remain downloadable for your records.
PermalinkCan teams enroll together?
Yes. We provide team licenses and private workshop options. Contact us to align schedules and outcomes with your roadmap.
PermalinkWhat is the weekly time commitment?
Most online courses run 4–6 hours per week. Workshops are condensed intensives with guided studio time.
PermalinkDo you offer refunds?
Refunds depend on course type and start date. See details at checkout or contact support for assistance.
PermalinkHow are critiques delivered?
Critiques are written or recorded by mentors, focused on decisions and alternatives. We do not grade style—only clarity and effectiveness.
PermalinkCan I switch levels if a course is too easy or hard?
Yes, within the first week and subject to availability. We recommend starting with a placement chat via Contact.
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